BetWinner Privacy Policy
Your safety is our top priority. We go above and beyond to ensure that our website remains a secure and trustworthy environment for all your betting activities.
We maintain a strict policy against sharing your personal details with third parties without your explicit permission. The only exceptions are official regulators or law enforcement agencies who require this information to ensure legal compliance and public safety.
By continuing to use our services, you agree to abide by our terms and conditions. While you are free to decline these rules, please be aware that doing so will mean you can no longer access our platform.
What data do we use and why?
We use your data specifically to refine and enhance your overall experience on our site. In return, we ask that you provide information that is both accurate and complete.
What’s processed:
- Identification details, such as your full name and passport number, which allow us to verify that you are at least 18 years old.
- Contact information, including your email address, phone number, and physical address.
- Security data, such as your IP address and the geographical location of your mobile device.
- Finance as IBAN, gaming balance
- Marketing data, encompassing cookies, user profiles, segmentation, and the use of promo codes.
We process this information to stay compliant with the law and to achieve the following objectives:We process it to comply with the legislation and to achieve goals:
- Creating personalized offers that truly align with our clients' interests.
- Complying with KYC and AML policies
- Keeping you updated on the latest promotions and special deals.
- Identifying technical glitches and continuously optimizing our platform's performance.
- Realizing promotional goals
- Personalizing our site
Who has access to users’ data?
To improve our overall service, we may share a limited amount of non-sensitive data with trusted legal partners and affiliates. This includes providers we contract for SMS and email delivery, hosting services, legal counsel, and call centers. These partners are equally committed to maintaining strict security standards to keep your data safe.
We are fully committed to safeguarding the privacy and security of every one of our users.We must guarantee the safety and privacy of our clients.
We retain your data only for as long as it is necessary for the purposes mentioned above. Additionally, we keep a minimal amount of information on file to resolve any potential disputes that may arise between the user and the company.
Data security
We guarantee that all data is handled legally and in accordance with privacy laws. To prevent unauthorized access, we implement comprehensive technical and administrative safeguards to maintain a high level of security.
Our website may contain links to external sites and platforms. Please be aware that we are not responsible for the content or the privacy policies of these third-party sites, so we strongly advise you to review their terms before proceeding.
User’s rights
Data subjects can:
- find out if your personal information is currently being processed
- request about processing it
- see the purpose of processing info
- learn about 3rd parties who may get it
- request corrections to your data if it is inaccurate or incomplete
- be notified whenever your information is transferred to a third party
- request the deletion of your data once the original reason for collecting it no longer exists
If your data is mishandled or damaged, you have the right to seek compensation. This claim must be filed within 30 days, and we reserve the right to apply a processing fee for this request.
Updating the info
You can easily update your details directly in your account settings. Alternatively, you can send a formal request to our support team via the “My account – My messages – Write a message” menu to ask for specific changes.